A survey about management tools

What's the system your company uses for project management? Which program are tracking sales and forecasting Finance? Where sistematizarea corporate knowledge base? Leaders are constantly in the choice of those or other tools that help to organize the work within the company. This choice is difficult, and it is a very big responsibility. Are you curious about what decision was accepted by your colleagues and competitors? We are very interested, and we are confident that this information would be helpful in our own search.

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Therefore, CMS Magazine and Nimax carried out the study. We want to collect an exhaustive list of software products that help to organize work of a company web developer.

On Habre regularly there are reviews of various management tools — Bitrix24, BaseCamp, etc. We want to do things a little differently. First together with you'll make a list of the main processes that need to be managed: sales, project management, communication, etc. And then will collect the list of specific programmes for each process.

Our study consists of four parts:

1. Business processes

Now we will try to structure the activities of web dev. of the company and to draw up an exhaustive and universal list of processes requiring management and control.

2. Management tools

You've filled in the application form for participation in the CMS rating Magazine? There you will find a detailed survey where necessary to identify specific products that you use, to rate them or indicate they plan to go.

3. The results of the study

On the basis of the collected information we will prepare a study that will help you make decisions and choose tools. You will learn a lot about the organization business colleagues about the tools they use at work.

4. The study and testing

The most interesting management practices and the most popular technical means will be subjected to detailed study and will be presented with a series of publications — perhaps your authorship.

the

1. Business processes


Let's start with the first stage: discuss how to control your company. Below the proposed generic structure of activities — extend it. Which of the following processes do you think are most important and require management? Remove the extra items if they are not relevant to your company. Prestrukturiranje or completely rewrite the proposed plan, if necessary:

the

    Sales
    the

    sales Management.
    Relationship management with clients after the sale.
    

    project Management
    the

    Distribution of tasks.
    The time control.
    Forecasting load.
    

    Development
    the

    version control System.
    

    External communications
    the

    customer support.
    Information support of clients, communication, training.
    Advertising and PR work.
    

    Internal communications
    the

    Communication within working groups.
    Informal communication and exchange of information within the company.
    Interaction with contractors.
    

    quality Management
    the

    Testing and Troubleshooting.
    Corporate knowledge base.
    Work with the technical documentation.
    

    financial Management
    the

    Internal accounting and forecasting.
    Work with the official financial statements.
    

Article based on information from habrahabr.ru

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